ISO has developed a simple, step-by-step methodology and a robust set of tools to measure the economic benefits of standards. The methodology can be applied to all companies and industries for identifying the contribution of standards to their performance.
Locate the company's position in the value chain and the core competencies and key activities involved in value creation.
Determine the impact of standards on each of the company's major business functions and associated activities. A useful tool is the Standards Impact Map, which collects more than 90 examples of such an impact for each business function.
Value drivers are important organizational capabilities that give a company a competitive advantage. The focus should on the assessments of the most relevant standards impacts. Key operational indicators (KPI's) are used to measure the actual impact (eg required manpower or customer satisfaction) to be translated in cost or revenue terms.
The purpose of the entire assessment process is:
- Quantify the impact of the use of standards through the operational indicators and aggregate these effects for each of the selected business functions;
- Quantify the impact of the use of standards through the operational indicators and aggregate these effects for each of the selected business functions;
- Quantify the impact of the use of standards through the operational indicators and aggregate these effects for each of the selected business functions.
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